Ordering online
Your usual order, in about a minute.
Built for the regulars: the café that needs the same cups and lids twice a week, the bakery that runs through paper bags, the clinic that just needs the towel dispensers full.
- 01
Sign in
Everyone at your business can have their own sign-in to the same account.
- 02
Start from what you know
Reorder last week, pick from your regulars, or search the range by name, size or SKU.
- 03
Check it, send it
Adjust cartons, add a PO number and delivery notes, then send. You get an order number straight away.
- 04
We pick, pack and deliver
Your order prints as a pick slip in our warehouse — no retyping from a phone message, no missed lines.
What's in your account.
- Reorder
- Every past order, ready to send again — change the quantities first if you need to.
- Your regulars
- Worked out from your order history, with the quantity you usually order.
- Favourites
- Star the products you want close at hand.
- Delivery notes
- Saved against your address and printed on every pick slip — rear door, before 10am, ring the bell.
- Order status
- See when an order's received, being packed, packed and delivered.
Questions
Anything else? Ring (03) 7010 0142.
Do I need an account to order?
No. You can send a first order as a new business and we'll set up a trade account from there. Regular customers get the most out of signing in — their usual products, past orders and delivery details are already there.
Can I still order by phone or email?
Of course. Online ordering is there to save you time, not to replace a conversation. Everything ends up in the same place either way.
How is it priced?
Nothing is charged online. Orders are priced at your account rates — the same as if you'd rung it through.
When will it arrive?
We deliver across Southern Tasmania. Delivery days depend on your area; we'll confirm them when your account is set up, and again if anything in an order changes.
Is there a minimum order or delivery charge?
We'll go through minimums and any delivery charges with you when your account is set up, so there are no surprises on the invoice.
Can more than one person order for our business?
Yes. Each person gets their own sign-in on the same account, and every order shows who sent it — handy when the manager and the owner both order.
Can I add a purchase order number?
Yes. Add it when you send the order and it stays with the order from the pick slip through to your paperwork.